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Elements of communication process9/20/2023 This takes more than casual watching and listening. Consequently, it makes sense to pay attention to body language and voice inflection.If a person frowns, does not make eye contact, or looks at his/her watch a message is being sent…and it may not be the intended message. Even when no words are spoken, communication is taking place. Hence, what is said is not nearly as communicative as body language and voice inflection.In fact, according to the literature, words carry the least value in the message. While you may carefully choose the words to speak, words alone represent a small percentage of what is received by the other person. The challenge is that since the receiver’s education and experience may be very different from the sender, words often have different meanings.The receiver is the recipient of the message and must translate the words into thoughts, process the thoughts, and determine how to respond to the sender.This does not mean the message was understood the way the sender intended. In fact, it is not uncommon for the other person(s) to respond in some affirmative manner communicating the message was received. Unfortunately, in the transference of information, the other person(s) may not understand the message the way the sender intended. The intent of the message is usually to get the other person(s) to do or understand something. The sender wants the other person to receive and understand his/her message. ![]() ![]()
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